Shipping policy
Please allow 2-3 business days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
Unfortunately, due to current circumstances we will only be dispatching from our warehouse MONDAY – FRIDAY. This means an order placed on a Friday will be dispatched on the following Monday. So, if you don’t receive your shipping confirmation over the weekend, please be patient with us.
Carrier shipping times are longer than usual due to extra COVID precautions and delays are possible.
Need to cancel or make an adjustment? Let us know right away, and we'll do our best! Email info@waza-nyc.com. Unfortunately, we're unable to make any changes once an order is in transit.
METHODS AND TRANSIT TIMES
USPS standard / 5-8 business days
USPS Priority Mail / 1-3 business days
USPS Priority Express Mail / overnight to most locations in US
UPS ground* / 4-7 days
UPS second day air / 2 days
UPS next day air / 1 day
*Please note that this isn’t an expedited shipping method.
RATES
Free standard shipping in the contiguous USA on orders $125 and over
SOME NOTES!Orders placed after 12 pm EST on Friday will process the following Monday
We're not responsible for UPS or USPS shipping delays.
UPS does not ship on weekends.
UPS cannot deliver to P.O. boxes – a valid street address is required!
SHIPPING ZONE
USA except the following:
Alaska / American Samoa / Micronesia / Guam / Hawaii / Marshall Island / Northern Mariana Island / Palau / Puerto Rico / U.S. Virgin Island
*Food Items Shipping Policy
We offer shipping to contiguous U.S. addresses via FedEx Ground.
FedEx does not ship to P.O. Box addresses, and the following:
Alaska / American Samoa / Micronesia / Guam / Hawaii / Marshall Island / Northern Mariana Island / Palau / Puerto Rico / U.S. Virgin Island
WAZA is not responsible for FedEx shipping delays.
Our maximum shipping weight is 20kg (44 lbs) per each order excluding package weight.